Dns records updating

In your case it looks like 1and1 hosted the web site at some point and probably had the customer move their name servers to 1and1.

Confirm from your client about the configuration if you don't have the access to do them by yourself.

The steps to change the A record are rather straightforward.

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All editing must be done on the authoritative nameservers for the given domain. If you are uncomfortable with the command line, you can also update your A records using Web Host Manager.

NOTE: Before updating any DNS record, you will want to lower the Time to Live (TTL) values for that zone file. If you have any questions or are not comfortable making these changes yourself, please feel free to contact Heroic Support.===Liquid Web’s Heroic Support is always available to assist customers with this or any other issue.

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The old and new servers are both running Ubuntu 12.

The old server is running using Nginx while the new one is running using Apache2.

This article assumes that you are running BIND on a linux server, that you already have an understanding of what DNS is, the different types of DNS entries, and how DNS works. In this example, we will change the IP address of the ftp.subdomain.

Please note: The incorrect editing of your zone file can take your site offline. To make these changes from the command line: That is all you have to do to change an A record on the command line.

Your client could also move their name servers back to the Registrar. EDIT This is a topic that I find confuses a lot of people so I'd like to clarify a few things: When a domain name is registered there are typically four major components/entities involved: 1. In today's market where providers want to "be all things to all people" it's not uncommon to have a single entity handle all four of these components, but there's no technical requirement to do so.

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